Please refer to TemplateMonster Support for any issues surrounding TemplateMonster/TemplateTuning Themes – thanks, Jigoshop Team

CSV Order and Client Export extension questions

Extension Requirements needed for extension proper work

Minimum Jigoshop version requirement: extension LINK

System Requirements: n/a

Nothing happens after extension activation

Q: I installed and activated the CSV export and nothing happened. I see no new menu option to go to the export area.

A: Try renaming the plugin folder and prefix it with z-. Then it should be under the jigoshop menu

Q: I purchased Jigoshop – Orders & Clients CSV Export. When I select either orders or clients and click the greyed out Export button I do not get any information. What is the solution to this problem?

A: Go to the CSV export page in wp-admin side and watch what gets output to the firebug/chrome dev tools console. In majority of cases problem is with the plugins directory permissions so the browser can’t load the needed files.