Jigoshop General Support

Free support for Jigoshop is offered via WordPress Forum

Paid Extensions Support

Free support is offered via [email protected]


Our paid support plans are now available!

As a Jigoshop Premium Support customer you will receive priority, technical help and be given access to our suite of support applications. This includes our dedicated support desk / knowledge base and our bug tracking application. We know there are going to be times when you need our help which is why we have restructured our support to give you more options. This will allow for quicker response times and will give you one-to-one support with one of our many talented professional developers.

We offer FREE support for the first 14 days of your plugin purchase. Free support is also extended to those of you encountering software bugs or compatibility issues affecting a significant number of users.


Paid Support Packages

Jigoshop offers number of different premium support plans for those who need assistance frequently with Jigoshop. We offer Small Business Plans, Enterprise Level Plans, as well as a Developer Support. No eCommerce plugin comes with the comprehensive support offerings of Jigoshop. Contact us now about a package that will allow you to make the most of this hugely functional and reliable WordPress plugin. Please refer to the Compare Support Packages page to see which plan is right for you.


Whatever you expect from a support package for your eCommerce plugin, Jigoshop offers it in a form perfectly tailored for large businesses. You will benefit from access to our community forum and premium knowledge base as well as, of course, priority response. You can opt for support on a one month rolling or a discounted 12 month contract.


Developer Support

Developers are important to Jigoshop eCommerce. We know you only really need our support when you have already exhausted all of your knowledge and expertise.

With this package, you can gain access to our premium knowledge base and community forum, as well as benefiting from true priority response.