Please refer to TemplateMonster Support for any issues surrounding TemplateMonster/TemplateTuning Themes – thanks, Jigoshop Team

Product Vendor Order Email Issue


04 Jan, 2013 08:11 AM

After transaction: Admin receives order email, customer receives email, but vendor does NOT receive email

  1. Support Staff 2 Posted by Matt on 05 Jan, 2013 01:17 AM

    Matt's Avatar

    You’re right, the vendor has to visit his orders to see if there’s anything new.

    I will make an update to this sometime next week ! 🙂

  2. 3 Posted by Michael Wu on 05 Jan, 2013 01:28 AM

    Hi Matt,

    Thanks for getting back to me. I’m disappointed that this capability is not
    currently on the plugin, but happy to hear that you will be able to add it
    next week! Please keep me posted on your progress!


  3. 4 Posted by eidschunmedia on 10 Jan, 2013 07:56 PM

    Yes this is good news. It would also be good to note that each vendor should only see their own items on the email they receive, not the entire order.

  4. 5 Posted by Michael on 11 Jan, 2013 11:07 AM

    Hi Matt,

    Any luck with the update? Thanks!


  5. 6 Posted by Michael on 05 Mar, 2013 12:24 AM

    Just checking in…any chance you looked at this Matt?


  6. 7 Posted by eidschunmedia on 05 Mar, 2013 02:49 AM

    It can’t be a huge process to change/add this. It is such a common sense feature that it should have been in there to begin with. We are at the 2 month mark since we were told this was getting updated. Any news and/or ETA?

  7. 8 Posted by Michael on 23 Apr, 2013 07:54 AM

    Just checking in again…do Matt still doing work for Jigoshop anymore?

    I see that he took this plugin off his website…quite concerning.

  8. 9 Posted by eidschunmedia on 23 Apr, 2013 04:59 PM

    He pretty much became unresponsive once we started asking about features
    that should have been implemented in the first place. Now it looks like he
    has put his tail between his legs on this one. I hope this is not a sign
    of things to come for Jigoshop as a whole.

  9. Support Staff 10 Posted by Jigoshop on 23 Apr, 2013 08:02 PM

    Jigoshop's Avatar

    Hi Charles, we are now aware that Matt is no longer supporting this plugin. We have therefore removed it from our site until we can take a look at in-house. Please bear with us.
    Best regards, Sandra, Jigoshop team

  10. 11 Posted by eidschunmedia on 23 Apr, 2013 08:58 PM

    Thanks Sandra. If the core team picks it up, having email notifications to
    the individual vendors with the information they need to ship their portion
    of the order would be great. This plugin could be used as originally
    intended (like an Etsy) as well as in a multi-vendor scenario for those who
    do drop shipping 🙂

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