Managing Orders

There is an overview of recent orders on the Jigoshop dashboard detailing some basic information such as the date of the order, how many items were purchased, the order total and the order status.

Jigoshop also includes a comprehensive order management suite allowing you to easily manage your customers orders. This is accessed via the “Orders” link in the Jigoshop menu.

This page displays an overview of all orders giving you vital information on each one. You can quickly and clearly see what status an order has which makes scanning this content heavy page easy.

In this section you can manually add an order. This is useful for taking orders over the phone.

Clicking on an order number takes you to the edit order page. Here you can amend a customers order, reduce / restore stock and send out an email invoice. You can also see exactly when the order was taken, processed and the stock updated in the “Comments” section.

Orders can be trashed, but it is recommended that you only trash test orders. If an order is no longer needed it should be cancelled.

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