Please refer to TemplateMonster Support for any issues surrounding TemplateMonster/TemplateTuning Themes – thanks, Jigoshop Team

Fatal error

web

24 Jul, 2013 08:20 AM

I have one issue in my shopping cart.
I tried to make the order but always gives me this error :- Fatal error: Call to undefined function curl_init () in D: \ Inetpub \ webs\ posterunicicom \ wp-content \ plugins \ jigoshop \ classes \ jigoshop_checkout.class.php on line 588. With cash on delivery is fine! but with bank transfer or Paypal payment is error!? Please help asap.

Thanks in advance.

  1. Support Staff 2 Posted by ivica on 24 Jul, 2013 08:26 AM

    ivica's Avatar

    It is recommended that you post here your System Info (WordPress Admin
    backend > Jigoshop > System Info) and perform the following initial
    checkings of your web site / web shop:

    - update your WordPress, Jigoshop plugin (and database - after Jigoshop
    update), Jigoshop extensions, XAMPP/MAMP (if installed on local PC) to the
    latest versions (if not done before)

    - check your minimum server requirements for Jigoshop plugin (
    http://forum.jigoshop.com/kb/getting-started/requirements)

    - deactivate (and uninstall, if needed) caching plugins, if any (e.g. W3
    Total Cache or others)

    - empty your browser cache + cookies (e.g. using keyboard: CTRL + F5)

    - quit and relaunch you browser / try other (different) browsers / try to
    recreate error on another PC

    - check the KB list of WordPress plugins not compatible with Jigoshop (
    http://forum.jigoshop.com/kb/testings/list-of-wordpress-plugins-non-compatible-with-jigoshop
    )

    - increase web site/WordPress memory (
    http://forum.jigoshop.com/kb/faq/fatal-error-allowed-memory-size-of-xxxxx-bytes-exhausted-tried-to-allocate-xx-bytes-in-xx)
    and PHP Post Max size

    - check your Jigoshop Extension requirements/documentation (if the issue
    involves Jigoshop Extension).

    - try to think of any customizations/changes made on your web site /
    Jigoshop that could cause you issues in Jigoshop work

    - try to delete/uninstall Jigoshop core plugin or/and Jigoshop extensions
    and reinstall them again

    If nothing mentioned helps, in order to try to recreate reported issue,
    please write here detailed description what were you doing (step by step)
    and turn on debug testing option (
    http://forum.jigoshop.com/kb/testings/how-to-turn-on-debug-testing-option).
    Follow Jigoshop **Simple User testing procedure** on below link for
    particular problem (e.g. when you have checkout errors) or the whole
    procedure and post your debug.log file here so the developers can check out
    those errors:

    http://forum.jigoshop.com/kb/testings/simple-user-testing

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