tag:forum.jigoshop.com,2011-10-07:/discussions/problems/3799-no-add-to-cart-or-product-buttons Jigoshop: Discussion 2012-10-06T15:14:18Z tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-23T11:51:17Z 2012-08-23T11:51:17Z no add to cart or product + - buttons <div><p>We need a copy of your debug.log and Jigoshop System Info as per <a href= "http://forum.jigoshop.com/kb/testings/simple-user-testing">this</a><br> Thanks,</p> <p>-Chris</p></div> chriscct7 tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-23T12:34:19Z 2012-08-23T12:34:22Z no add to cart or product + - buttons <div><p>I am not sure what it is really, i just added some code to the wp config file and then saw that this url is what you might need.</p> <p><a href= "http://www.miguellopezfineart.com/wp-content/debug.log">http://www.miguellopezfineart.com/wp-content/debug.log</a></p> <p>i upgraded the jigoshop this morning and i am using a pagelines framework, that has its own plugin.</p></div> david hopkins tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-23T14:32:24Z 2012-08-23T14:32:34Z no add to cart or product + - buttons <div><p>Hello Chris,</p> <p>Here is the system information.</p> <h3>Begin System Info</h3> <pre> <code>Multi-site: No SITE_URL: http://www.marbellarecords.com HOME_URL: http://www.marbellarecords.com Jigoshop Version: 1.3.1 WordPress Version: 3.4.1 Platform: Apple Browser Name: Safari Browser Version: 6.0 User Agent String: Mozilla/5.0 (Macintosh; Intel Ma c OS X 10_7_4) AppleWebKit/536.2 5 (KHTML, like Gecko) Version/6. 0 Safari/536.25 PHP Version: 5.3.8 MySQL Version: 5.5.19-cll Web Server Info: Apache PHP Memory Limit: 64M PHP Post Max Size: 8M WP_DEBUG: Disabled Show On Front: page Page On Front: 576 Page For Posts: 0 Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: /var/lib/php/session Use Cookies: On Use Only Cookies: On UPLOAD_MAX_FILESIZE: 10MB POST_MAX_SIZE: 8MB WordPress Memory Limit: 32MB WP_DEBUG: Off DISPLAY ERRORS: N/A FSOCKOPEN: Your server supports fsockopen. ACTIVE PLUGINS: Contact Form 7: 3.2.1 Email newsletter: 10.0 Hotfix: 0.8 Jigoshop: 1.3.1 Jigoshop for PageLines: 1.3 Pagelines Customize: 1.1.1 WordPress Importer: 0.6 WP125: 1.4.3 CURRENT THEME: PageLines Framework: 2.2.5 ### End System Info ###</code> </pre></div> David Hopkins tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-23T14:35:07Z 2012-08-23T14:35:08Z no add to cart or product + - buttons <div><p>Hello Chris, sorry that was the wrong website,, here it is for miguellopezfineart.com</p> <h3>Begin System Info</h3> <pre> <code>Multi-site: No SITE_URL: http://www.miguellopezfineart.com HOME_URL: http://www.miguellopezfineart.com Jigoshop Version: 1.3.1 WordPress Version: 3.4.1 Platform: Apple Browser Name: Safari Browser Version: 6.0 User Agent String: Mozilla/5.0 (Macintosh; Intel Ma c OS X 10_7_4) AppleWebKit/536.2 5 (KHTML, like Gecko) Version/6. 0 Safari/536.25 PHP Version: 5.3.8 MySQL Version: 5.5.19-cll Web Server Info: Apache PHP Memory Limit: 64M PHP Post Max Size: 8M WP_DEBUG: Enabled Show On Front: page Page On Front: 1536 Page For Posts: 0 Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: /var/lib/php/session Use Cookies: On Use Only Cookies: On UPLOAD_MAX_FILESIZE: 10MB POST_MAX_SIZE: 8MB WordPress Memory Limit: 32MB WP_DEBUG: On DISPLAY ERRORS: N/A FSOCKOPEN: Your server supports fsockopen. ACTIVE PLUGINS: Contact Form 7: 3.2.1 Easy FancyBox: 1.3.4.9 Google Analytics: 1.0.2 Jigoshop: 1.3.1 Jigoshop for PageLines: 1.4.5 Pagelines Customize: 1.1.1 Post Types Order: 1.5.4 qTranslate: 2.5.31 WordPress Importer: 0.6 WordPress SEO: 1.2.7 CURRENT THEME: PageLines Framework: 2.2.5 ### End System Info ###</code> </pre></div> david Hopkins tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-24T05:06:45Z 2012-08-24T05:06:48Z no add to cart or product + - buttons <div><p>I am having the same issue. In the above log I do see plugins that arent compatible with Jigoshop. I checked mine but hope I didn't miss any. The link to check is <a href= "http://forum.jigoshop.com/kb/testings/list-of-wordpress-plugins-non-compatible-with-jigoshop"> http://forum.jigoshop.com/kb/testings/list-of-wordpress-plugins-non...</a></p> <h3>Begin System Info</h3> <pre> <code>Multi-site: No SITE_URL: https://virtualstarr.com HOME_URL: https://virtualstarr.com Jigoshop Version: 1.3 WordPress Version: 3.4.1 Platform: Windows Browser Name: Internet Explorer Browser Version: 9.0 User Agent String: Mozilla/5.0 (compatible; MSIE 9. 0; Windows NT 6.1; WOW64; Triden t/5.0) PHP Version: 5.2.17 MySQL Version: 5.5.23-55 Web Server Info: Apache PHP Memory Limit: 256M PHP Post Max Size: 64M WP_DEBUG: Disabled Show On Front: page Page On Front: 129 Page For Posts: 2847 Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: /tmp Use Cookies: On Use Only Cookies: Off UPLOAD_MAX_FILESIZE: 64MB POST_MAX_SIZE: 64MB WordPress Memory Limit: 32MB WP_DEBUG: Off DISPLAY ERRORS: On (1) FSOCKOPEN: Your server supports fsockopen. ACTIVE PLUGINS: Akismet: 2.5.6 All in One SEO Pack: 1.6.14.6 A to Z Category Navigation Widget: 1.0 BM Custom Login: 1.6.6 BulletProof Security: .47.3 CalculatorPro Calculators: 1.0.6 CJ Change Howdy: 3.3.1 Custom Admin Bar: 1.3 Dynamic Widgets: 1.5.2 Easy Contact Forms: 1.4 Editor Extender: 0.2.1 FlamingText Logo: 1.0.5 GD Star Rating: 1.9.20 Global Hide/Remove Admin Bar Plugin: 1.4 Image Widget: 3.3.4 Jigoshop: 1.3 Jigoshop - Store Toolkit: 1.2.2 Jigoshop Admin Bar Addition: 1.8 Lightbox Pop: 2.0 Login Security Solution: 0.21.0 Mingle Forum: 1.0.33.2 MO Cache: 2.0 Newsletter Manager: 1.1.1 Open external links in a new window: 1.3 Outerbridge HumanCaptcha: 1.2.1 Page Links To: 2.7.1 PayPal Donations: 1.6 Quick Cache: 111203 Register IP: 0.1 Remove "Comments are closed": 1.2 Remove Dashboard Access for Non-Admins: 0.4 Rich Text Excerpts: 1.0 Scroll Top and Bottom: 2.0 Search Everything: 6.9.4.1 Search Meter: 2.8 Simple Pagination: 2.1.3 Smart 404: 0.5 Socializer!: 6.0 Social Media Widget: 2.9.4 Styles: 0.5.3 Supreme Google Webfonts: 1.1 Twenty Eleven Theme Extensions: 1.2 TwoChop Play: 1.4.5 Ultimate TinyMCE: 3.0 Utech Spinning Earth: 1.2 Visitor Maps and Who's Online: 1.5.8.1 Wordfence Security: 3.1.4 WordPress Protection [Security for your Website]: 3.0 WordPress SEO: 1.2.5 WordPress Show Password: 1.1 WP-PageNavi: 2.82 WP Cart Mailcheck: 1.0.3 WP Date Remover: 1.0 WP Hide Dashboard: 2.1 WP Super FAQ: 0.5.6 WPtouch: 1.9.42 WSA Favicon: 1.0 CURRENT THEME: Twenty Eleven Three Menus: 1.2 ### End System Info ###</code> </pre></div> Stacey tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-24T05:31:20Z 2012-08-24T05:31:33Z no add to cart or product + - buttons <div><p>I notice that even the tutorial doesn't have the add to cart button in it's example and thats exactly what mines is doing as well. <a href= "http://forum.jigoshop.com/kb/creating-products/variable-products">http://forum.jigoshop.com/kb/creating-products/variable-products</a></p></div> Stacey tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-27T05:37:02Z 2012-08-27T05:42:17Z no add to cart or product + - buttons <div><p>I'm having the same problem here with the add to cart button and js 1.3.1. I changed my theme to twentyeleven and voila the swinging buttons reappear. Have you all tried that yet? I have been using Restaurant theme by Organic Themes without any trouble on 1.1 and can even downgrade to return the functionality but something must be different in the 131 that doesn't like this theme. If stacey and David can return their add to cart buttons by changing the theme then we may have a starting point.</p></div> jakedrake tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-27T11:46:39Z 2012-08-27T11:46:39Z no add to cart or product + - buttons <div><p>Hi guys,<br> This is entirely a theme issue. The demo and the KB images are a little out of date (which we are working on fixing. If switching to another theme fixes the issue, you need to talk with your theme authors. I know these all work on both Twenty Twelve and Freshshop.</p> <p>-Chris</p></div> chriscct7 tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-27T18:04:56Z 2012-08-27T18:04:56Z no add to cart or product + - buttons <div><p>Not to hijack this thread but I found out what was causing the missing button in my case. I had overridden the jigoshop_variable_add_to_cart function in my functions.php in order to remove the display of the variable attribute name (in my case, "size") next to the variable name. Looks like there are a couple extra lines in JS 1.3.1 addtocart function so I simply copied over the newer function and made the same change to it and now the add to cart button is functional again!</p> <p>Gotta tweak some css apparently that has changed in between versions but at least the buttons back. Oh I also had to upgrade my theme to the latest version too.<br> Hope this helps anybody else having the same issue.</p></div> jakedrake tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-28T18:54:30Z 2012-08-28T18:54:37Z no add to cart or product + - buttons <div><p>Well I am having the same problem and I got the theme from a compatible with jigoshop list so that doesn't make a lick of sense to me.</p></div> Zach Melis tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-28T18:57:21Z 2012-08-28T18:57:21Z no add to cart or product + - buttons <div><p>If it works in the 2011 theme then it is a theme issue</p> <p>-Chris</p></div> chriscct7 tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-29T01:15:44Z 2012-08-29T01:15:49Z no add to cart or product + - buttons <div><p>Im using a twenty11 child theme and having the issue.</p></div> Stacey tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-29T13:47:29Z 2012-08-29T13:47:37Z no add to cart or product + - buttons <div><p>I understand your point Chris however telling me that its just a theme issue does me absolutely no good. Plus if that is the case I am even more upset because the theme I am using is LISTED on the Jigoshop website as compatible with jigoshop when obviously this isn't the case because one of its BASE functions are not working correctly. Now does anybody have and ideas as to how I, and obviously many others based on how many threads exist about this topic, can possibly overcome this issue.</p></div> Zach Melis tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-29T14:02:48Z 2012-08-29T14:02:48Z no add to cart or product + - buttons <div><p>Zach, check your functions.php in your theme and make sure you have not overridden any of the jigoshop functions. If you have, then try to find the new version of the function in JS1.3 and move it to your functions.php and make the same changes to it. This is what caused and solved the same issue for me.</p> <p>Also check that you haven't over overridden an entire jigoshop template file in your theme folder. Check this link:<br> <a href= "http://forum.jigoshop.com/kb/customize-jigoshop/theming-with-jigoshop"> http://forum.jigoshop.com/kb/customize-jigoshop/theming-with-jigoshop</a></p></div> jakedrake tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-29T15:14:07Z 2012-08-29T15:14:07Z no add to cart or product + - buttons <div><p>Hmm, playing catch up with this ...</p> <p>@David Hopkins -- the link you provide seems to be showing an add to cart button. Is this resolved for you?</p> <p>If so, you should deactivate your debug log as it is growing in leaps and bounds. ;-)</p> <p>(you can just delete this file via FTP and it will start over again as well)</p> <p>@Stacey -- the link you provided to the tutorial <em>won't</em> show an add to cart button as nothing has been selected for the variations in that screenshot yet. Once selections are made, then yes, an add to cart button should appear. If that is your problem in that one isn't appearing, provide a link to a product please.</p> <p>@Zach Melis -- same for you, provide a link to one of your products that this isn't functioning for please.</p> <p>@All -- This functionality all works, certainly. A number of things can come into play for it not working, and I'll take a quick look, perhaps we can spot something.</p></div> Jeff tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-29T18:41:00Z 2012-08-29T18:41:16Z no add to cart or product + - buttons <div><p>Thanks Jigoshop team for looking into this. The link i set up for testing the feature is here: <a href= "https://virtualstarr.com/product/z-for-testing">https://virtualstarr.com/product/z-for-testing</a></p></div> Stacey tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-30T02:00:07Z 2012-08-30T02:00:07Z no add to cart or product + - buttons <div><p>Stacey, do you have any variable products that work? Is it just this one?</p> <p>The pop-up of the add to cart is javascript controlled. You certainly have a lot of other javascript on the site. I can't seem to even select any text on your page.</p> <p>It's possible the apostrophe in the attribute names is interfering (Intl'). As a test, remove them from the attributes and lets see what happens.</p> <p>Do you have SSL enabled on the site? There are a lot of insecure content errors in the console.</p></div> Jeff tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-30T12:22:24Z 2012-08-30T12:22:24Z no add to cart or product + - buttons <div><p>Noticed you changed it Stacey. You are getting one javascript error in the console that is concerning. Could you try disabling SSL and trying it then?</p> <p>Which version of Jigoshop do you have? Have you upgraded to Jigoshop 1.3.2?</p></div> Jeff tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-30T14:04:25Z 2012-08-30T14:04:26Z no add to cart or product + - buttons <div><p><a href= "http://www.tekhnedesign.com/BuildingArea5/product/honda-trx-450-r-e-complete-exhaust-kit/"> http://www.tekhnedesign.com/BuildingArea5/product/honda-trx-450-r-e...</a> is not working properly.</p></div> Zach Melis tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-31T03:25:16Z 2012-08-31T03:25:18Z no add to cart or product + - buttons <div><p>I disabled the SSL and still no button. What I mean by this is that I chose not to force SSL on Jigoshop. outside of this I have no idea what to do.</p> <p>Jigoshop Version: 1.3.1<br> WordPress Version: 3.4.1</p></div> Stacey tag:forum.jigoshop.com,2011-10-07:Comment/18226432 2012-08-23T09:56:33Z 2012-08-23T09:56:35Z no add to cart or product + - buttons <div><p>Hello,<br> I have been using pagelines framework for a year or two and had no problems,,<br> I have recently installed your great shop to a few of my clients website, and found that the product pages are not showing the blue add to cart buttons or the + - button to add more products to shop..</p> <p>i have this problem with a few websites using the page lines framework,</p> <p>It would be great if some body could help out with this problem</p> <p>this is one of the websites that i am having problems with..<br> <a href= "http://www.miguellopezfineart.com">www.miguellopezfineart.com</a></p> <p>here is one of the products<br> <a href= "http://www.miguellopezfineart.com/product/beauty-remains-miguel-lopez/"> http://www.miguellopezfineart.com/product/beauty-remains-miguel-lopez/</a></p> <p>as you will see i have tried to add a button to make it work, but it does not work,,</p> <p>many thanks in advance</p> <p>david Hopkins</p></div> david hopkins