Variations disappear after Publish / Update

Rick

07 Jun, 2012 03:23 AM via web

Variations disappear after Publish / Update
The Child Variations remain in Products with the correct number associated with it. The product 'Service & Support' shows as in stock but 'unavailable' displayed in the price tag.

Using Suffusion, everything up to date.

http://www.cqrite.com/product-category/service/

http://www.cqrite.com/wp-admin/edit.php?post_type=product

Can send a admin login. Can anyone help, think maybe a plugin may be causing an issue. Jetpack?

  1. 2 Posted by chriscct7 on 07 Jun, 2012 09:04 AM

    chriscct7's Avatar

    Sure,
    Send admin detials to chriscct7 @ gmail.com

    Negativo on JetPack though, since it is known to work with Jigoshop.

    -Chris

  2. 3 Posted by Rick Johnston on 07 Jun, 2012 03:18 PM

    WOW, This looks like a better solution than variations, but there is no 'Parent Product' drop-down available in the General tab.

    I would like to subscribe and pay for support, but I have not grossed $1 yet, or netted for that matter.

    If I use it in the final site then it will be in the Business plan and I will do so.

    Rick Johnston
    CQRITE': http://www.cqrite.com
    MIBovrd@cqrite
    Tel: +1 (519) 774 5053
    ***@rogers.com

    On 2012-06-06, at 11:23 PM, Jigoshop wrote:

    > Hey Rick,
    >
    > Should you need Jigoshop Support staff to promptly address your question, you may consider purchasing a premium support package:
    > http://jigoshop.com/support
    >
    > Already a premium user? Come visit the premium support forums over here:
    > http://support.jigoshop.com
    >
    > If you would like to follow this discussion online, you can do so at:
    > http://forum.jigoshop.com/discussions/problems/2852-variations-disappear-after-publish-update
    >
    >
    > The following Knowledge Base articles might help:
    >
    > - "Grouped Products" at http://forum.jigoshop.com/kb/creating-products/grouped-products
    >
    >
    >
    > --
    > Speak soon.
    > The Jigoshop Team
    >

  3. 4 Posted by chriscct7 on 07 Jun, 2012 03:22 PM

    chriscct7's Avatar

    Thats an autoresponce. Everyone gets it.
    Were you the one who sent me login credentials from mibovrd-cqrite @ yahoo.ca ?

    Quick question: Have you installed http://jigoshop.com/extend/suffusion-commerce/ ?

    Also what is WOW, This looks like a better solution than variations, but there is no 'Parent Product' drop-down available in the General tab. in reference to?

    -Chris

  4. 5 Posted by Rick Johnston on 07 Jun, 2012 03:23 PM

    yes

    Rick Johnston
    CQRITE': http://www.cqrite.com
    MIBovrd@cqrite
    Tel: +1 (519) 774 5053
    ***@rogers.com

  5. 6 Posted by Rick Johnston on 07 Jun, 2012 03:25 PM

    Response to this:--

    Hey Rick,

    Should you need Jigoshop Support staff to promptly address your question, you may consider purchasing a premium support package:
    http://jigoshop.com/support

    Already a premium user? Come visit the premium support forums over here:
    http://support.jigoshop.com

    If you would like to follow this discussion online, you can do so at:
    http://forum.jigoshop.com/discussions/problems/2852-variations-disappear-after-publish-update

    The following Knowledge Base articles might help:

     - "Grouped Products" at http://forum.jigoshop.com/kb/creating-products/grouped-products

    --
    Speak soon.
    Rick Johnston
    CQRITE': http://www.cqrite.com
    MIBovrd@cqrite
    Tel: +1 (519) 774 5053
    ***@rogers.com

  6. 7 Posted by chriscct7 on 07 Jun, 2012 03:27 PM

    chriscct7's Avatar

    Ah okay. Gotcha. Let me poke around a bit and see what I can find. Just to be clear, I assume the issue is as follows:
    Create new product -> Add varaitions (defining prices for all) -> on publish variations gone

    Is this accurate?

    Chris

  7. 8 Posted by Rick Johnston on 07 Jun, 2012 03:32 PM

    Chriss,

    Yes, that is accurate. The Variations are created in the product list, with the correct product number associated with them but do not display on the edit product page or on the product page.

    Rick Johnston
    CQRITE': http://www.cqrite.com
    MIBovrd@cqrite
    Tel: +1 (519) 774 5053
    ***@rogers.com

  8. 9 Posted by Rick Johnston on 07 Jun, 2012 03:36 PM

    Yes it has the suffusion extension, I really should read all the email, eh?

    Rick Johnston
    CQRITE': http://www.cqrite.com
    MIBovrd@cqrite
    Tel: +1 (519) 774 5053
    ***@rogers.com

  9. 10 Posted by chriscct7 on 07 Jun, 2012 04:18 PM

    chriscct7's Avatar

    Yep.

  10. 11 Posted by Rick Johnston on 16 Jun, 2012 02:01 AM

    Chris,

    Did u get any further with this issue?

    Rick Johnston
    CQRITE': http://www.cqrite.com
    MIBovrd@cqrite
    Tel: +1 (519) 774 5053
    ***@rogers.com

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