Technical Support

Please note that we provide an initial 14 days free support for every plugin purchased on website.

Free Support

If you found a bug or an issue with Jigoshop or any of its official plugins, please report in on our WordPress Support Forum

Paid support

Our support professionals are available 24×7 via mail. Please email our support team. Support team is available to help via phone for Premium Support and Ad-Hoc Emergency support clients in following hours: Monday – Friday 3:00 AM – 4:00 PM CST (US/CA)

Contact Form

Sales Team

For any inquiries regarding the plugins, support levels and eCommerce website development please contact our sales team. Our sales team will initially cover UK/Central Europe as well as (partially) US/CA working hours and therefore we are available in following hours:

UK, Central Europe

Monday – Friday 7:00 AM – 7:00 PM GMT/BST

United States, Canada

Monday – Friday 5:00 AM – 3:00 PM CST Please contact us via inquiry form or via email